Organization Design

How do you best organize your people and processes to achieve outstanding business results?

Form must follow function.  A solid strategy gives you the springboard for an effective organization design.

Our projects range from organization reviews to restructuring organizations.  We bring expertise in whole system design to build resilient processes and structures that enable high performance.


  • Organization assessments using quality frameworks
  • Design of organizations/departments to optimize performance
  • Restructuring as a result of mergers and acquisitions
  • Alignment of strategy, structure and processes
  • Process mapping and optimization
  • Effective governance

Approach and Credentials

  • Extensive experience applying and teaching quality management frameworks
  • Training including:
    • Strategic Organization Design, Center for Effective Organizations, University of Southern California
    • Process Mapping, National Quality Institute
    • NFP Governance Essentials Program, Institute of Corporate Directors


Client Experience

Diane provided services to our team to help us create an organizational design for our new business unit. Diane led us through a process that resulted in the development of an organizational design solution that is in place today.

Sarah Woodgate
Acting Director
Office of Land Servicing and Housing
The City of Calgary

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